Privacy Policy & Data Deletion Policy
Sep 30, 2026 · @Brian Butler
Privacy Policy
Last updated: [9/30/2026]
Altitude Exotics ("we," "us," or "our") operates [www.AltitudeExotics.com] (the "Site"). This Privacy Policy explains what personal information we collect, how we use it, and the choices you have.
1. Information we collect
Information you give us. When you contact us, create an account, subscribe to our newsletter, or make a purchase, we may collect your name, email address, phone number, billing or shipping address, and any other information you choose to provide.
Information collected automatically. When you visit the Site, we may automatically collect your IP address, browser type, device type, pages visited, time spent on pages, and referring website.
Information from third parties. If you sign in using a third-party service such as [Google / Facebook / Apple], we receive basic profile information such as your name and email address, as permitted by your settings on that service.
2. How we use your information
We use your information to:
Provide, operate, and maintain the Site and our services
Process transactions and send related confirmations
Respond to your questions and support requests
Send newsletters or marketing emails, if you have opted in (you can unsubscribe at any time)
Understand how visitors use the Site so we can improve it
Detect and prevent fraud, abuse, and security issues
Comply with legal obligations
We do not sell your personal information.
3. Cookies and similar technologies
We use cookies and similar technologies to keep the Site working, remember your preferences, and understand how the Site is used. We may use analytics tools such as [Google Analytics]. You can block or delete cookies through your browser settings, though some parts of the Site may not work properly without them.
4. How we share your information
We share personal information only in these situations:
Service providers who help us run our business, such as hosting, payment processing, email delivery, and analytics providers. They may use your information only to perform services for us.
Legal requirements, when we believe disclosure is required by law, court order, or to protect our rights, users, or the public.
Business transfers, if we are involved in a merger, acquisition, or sale of assets.
With your consent, in any other case.
5. How long we keep your information
We keep personal information only as long as needed for the purposes described in this policy, unless a longer period is required by law (for example, tax and accounting records). See our Data Deletion Policy below for how to ask us to delete your data.
6. How we protect your information
We use reasonable technical and organizational measures to protect your information, such as encrypted connections (HTTPS) and restricted access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Your rights and choices
Depending on where you live, you may have the right to:
Access the personal information we hold about you
Correct inaccurate information
Request deletion of your information
Object to or restrict certain processing
Receive a copy of your data in a portable format
Withdraw consent at any time, where we rely on consent
To exercise any of these rights, contact us at [email address]. We will respond within [30] days. You also have the right to complain to your local data protection authority.
8. Children's privacy
The Site is not directed to children under [16], and we do not knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we will delete it.
9. Links to other websites
The Site may link to websites we do not control. We are not responsible for their privacy practices, so please review their policies.
10. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date above and, for significant changes, notify you by email or through a notice on the Site.
11. Contact us
Altitude Exotics 738 Peoria St Unit 31482 Aurora, CO 80011
Email: Contact form on www.AltitudeExotics.com
Data Deletion Policy
Last updated: [9/30/2026]
You can ask Altitude Exotics to delete the personal information we hold about you at any time. This policy explains how to make a request and what happens next.
1. What data can be deleted
You can request deletion of your account and the personal information associated with it, including your name, email address, profile details, order history, messages you sent us, and data received through third-party sign-in.
2. How to request deletion
To request deletion, submit a request through the contact form on our website at [link to contact page]. Please include:
Your full name
The email address linked to your account or used to contact us
A message stating "Data Deletion Request" and, if you wish, which data you want deleted
We will reply to the email address you provide in the form.
3. Verifying your identity
To protect your information, we may ask you to confirm your identity before we delete anything, for example by replying from your registered email address or confirming account details. We will only use this information to verify your request.
4. What happens after you submit a request
We will confirm we received your request within [7] days.
We will complete the deletion within [30] days of verifying your identity.
We will email you when the deletion is complete.
Deleted data is removed from our active systems right away. Copies in routine backups are overwritten within [90] days.
Deletion is permanent. Once your account is deleted, it cannot be restored, and you will lose access to any purchases, content, or history tied to it.
5. Data we may need to keep
We may keep some information after a deletion request when we are required or permitted to by law, such as:
Transaction and billing records needed for tax and accounting purposes
Information needed to resolve disputes, prevent fraud, or enforce our terms
Information we must keep to comply with a legal obligation or court order
Any information we keep is limited to what is necessary and is deleted once it is no longer needed. Anonymized data that can no longer identify you may be kept for analytics.
6. Data held by third parties
When we delete your data, we also instruct our service providers to delete it from their systems. If you signed in using [Facebook / Google / Apple], you can also remove our app's access from that service's settings. For Facebook, go to Settings & Privacy > Settings > Apps and Websites, find [App Name], and select Remove.
7. Contact us
Questions about this policy or a deletion request can be sent through the contact form on our website.
Written requests can be mailed to:
Altitude Exotics 738 Peoria St Unit 31482 Aurora, CO 80011